PROPERTY MANAGEMENT
VIRTUAL ASSISTANT
Our Property Management Assistants are well-versed in the nuances of the real estate industry, excelling in marketing and customer support. Liberate yourself from time-consuming responsibilities and concentrate on direct client interactions. Secure the services of one today!
WHAT IS A PROPERTY MANAGER?
A property manager is tasked with overseeing the day-to-day operations of residential, commercial, or industrial properties. This includes meeting with potential tenants, collecting rent, supervising repairs and maintenance work, handling marketing and advertising, hiring maintenance and security staff, acting as a liaison between the property owners and the tenants, and other tasks as mandated by the owners.
As you can imagine, property managers have their hands full. Hiring a virtual assistant property manager from Virtually Foxy allows them to delegate some of their responsibilities, particularly those that can be done remotely. This frees them up to take care of tasks that require face-to-face interactions, such as giving property tours or meeting with tenants and service providers. And since they’ve unloaded some of the responsibilities at work to their virtual assistant, they don’t have to take their work home. That means more quality time for themselves and their family.
If you’re in the property management business, you’ll benefit from having a Virtually Foxy VA (virtual assistant) take on some assistant property manager duties. But first, let’s look into what a property manager VA can do.
ADMINISTRATIVE SUPPORT
Routine and basic administrative tasks including paperwork and documentation, CRM management, email & calendar management, rental property listing support & management, phone answering & reception.
ACCOUNTING AND BOOKKEEPING
Collection & accounting support, collection follow-up, billing, collections, payables & receivables, customer service & inquiries including inbound and outbound billing-related calls, vendor and service partner processing, reconciling of ledgers and records.
MARKETING SUPPORT
Managing campaigns & client accounts, updating social media pages, web updates, news & article sharing, advertising and marketing vacant units and spaces to attract new tenants.
PROPERTY MANAGER SUPPORT
Coordinate lease agreements, all related tenant documentation, security deposits, handle maintenance requests, facilitate and schedule move-ins/outs with the local team, maintain positive relationships with tenants, prepare and produce reports, and tenant screening.
HERE’S WHAT AIRBNB/PROPERTY MANAGEMENT VIRTUAL ASSISTANT CAN DO FOR YOU:
There are many types of property managers, but let’s focus on the two main ones: residential and commercial property managers. Residential property managers handle single-family and multi-family residential homes, condos, and co-ops. Non-residential property managers, meanwhile, oversee commercial real estate such as office spaces, retail stores, shopping centers, self-storage spaces, recreational centers, commercial buildings, and other assets.
The duties of an assistant property manager for commercial properties differ slightly from those handled by an assistant property manager for residential buildings. But for both of these VA types, the goal is for the virtual assistant to take some of the work off of the property manager’s hands so that each one can be properly attended to. If the property manager has to do everything, some problems may be left unfixed, tasks may be rushed or done haphazardly, and important issues may slip through the cracks. That’s not good for any business.
However, if you’re working with an assistant property manager, you shouldn’t dump all the work on the VA’s lap either. At the onset, you should be clear about what the property manager VA’s responsibilities are. The main ones are:
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